To ensure the highest quality purchasing experience for you, we have relationships with our affiliated companies, including without limitation, Yukabeach.com, Inc. Yukahome.com Inc. to operate certain portions of our site and provide site related and other services. All information collected from you will be shared with Yuka Paris and its affiliate companies.
What information does Yuka Paris collect from you?
In order to better provide you with numerous products and services, yuka Paris collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Non-Personally Identifiable Information This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
On an aggregated basis, we collect anonymous data related to the pages, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded. Except as otherwise limited in this Policy, we may disclose, sell, trade, or rent Non-Personally Identifiable Information to others without your consent.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide Yuka Paris's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
Demographic data also may be collected at our site from third party advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the Yuka PAris visitors on an aggregate basis to determine customers' preferences. Yuka Paris also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our web site analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services. We receive reports from third party ad servers, content servers, or web site analysis agents that tells us how many ads were presented and clicked upon or what content was served or viewed.
We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Yuka Paris.
We gather information in the following ways:
Shopping We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, to report Non-Personally Identifiable Information to our advertisers, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
Ordering When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, gender, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verifications or information before accepting any order.
Contact Information and Third Party Data If you contact Yuka Paris or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you.
Customer Service We use a third party to help us provide customer service. In order to help you most effectively, we provide them with your order information.
Affiliate Program Our Affiliate Program (Affiliate Connection) is administered by a third party, on a third party's Web site. Any information collected by them is not governed by this Policy.
Web Site Use We also track customers' traffic patterns throughout their online session, including which pages, information and advertisements a customer views while using the site and what items they place in their basket or purchase. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. We may share aggregated statistics about pages viewed on our site, sales and other shopping information with third parties.
Action Tags/Web Beacons We may use and allow others to use action tags or web beacons in the operation of our site; to find out what action tags and web beacons are and how they are used, click here.
Marketplace As a buyer on the VAULT Marketplace, we collect information that is reasonably necessary for sellers to ship the products to you and to communicate with you regarding purchases and any issues that may arise in connection with your purchase. This information includes your "ship to" information and your email address. As a seller on the Yuka Paris, we collect information that is reasonably necessary for buyers to communicate with you regarding the purchase and shipment of goods and services purchased from you and any issues that may arise in connection with their purchase. This information includes the seller information provided during your marketplace registration and your email address.
Who is collecting your information?
On occasion, unaffiliated third parties will "frame" Yuka Paris's site in an effort to collect customer information. To ensure your privacy, make sure that your order originates from Yuka Paris's site. Yuka Paris is not in any manner responsible in the event that you do disclose information to an unaffiliated framing site.
Marketplace As a buyer on the Yuka Paris, sellers collect information that is reasonably necessary for sellers to ship the products to you and to communicate with you regarding purchases and any issues that may arise in connection with your purchase. This information includes your "ship to" information and your email address. As a seller on the Yuka Paris, buyers collect information that is reasonably necessary for buyers to communicate with you regarding the purchase and shipment of goods and services purchased from you and any issues that may arise in connection with their purchase. This information includes your seller information provided during your marketplace registration and your email address. In addition, as a seller on the Yuka Paris, all visitors and potential buyers on the Site will be able to see and collect your basic "seller information", seller rating, buyer feedback of you and your seller email address. Our marketplace agreements and policies contain restrictions on a buyer's and seller's collection, use and disclosure of personal information obtained in connection with use of the marketplace. However, Yuka Paris cannot control any such collection, use and/or disclosure by buyers or sellers, and shall have no liability for any act or omission by a buyer or seller with respect to such information.
With whom do we share your information?
Fulfillment The information collected by Yuka Paris, yukaparis.com, yukabeach.com, yukahome.com yukaparis.fr and BuyServices is used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from Buy.com. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered. As mentioned previously, your Personally Identifiable Information is shared with BuyServices and our other third-party fulfillment partners and service providers, and with certain other merchants on our site.
Products Advertised on Our Site Where you order or sign up for goods or services offered through our site, but sold directly to you by a third party or fulfilled by a third party, we give your personal information to that third party to facilitate the sale of such goods or services (e.g., our Cellular Store and any magazine offers available on our site).
Data Analysis Agents The information collected by or for Yuka Paris may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help Buy.com.
Ad & Content Servers, Advertisers, Image Servers and Website Analysis Agents These third parties use their cookies' identification numbers and internal web site tracking features to serve ads on our site and to collect aggregated information to create statistics about our customers and visitors, traffic patterns, and related site information. In the event that our ad servers collect any Personally Identifiable Information on our behalf, it will not be used by them or disclosed to any third parties.
Compliance with Service of Process or Law Enforcement Occasionally Yuka Paris may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. VAULT fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
Marketplace As a buyer on the VAULT Marketplace, we share with sellers information that is reasonably necessary for sellers to ship the products to you and to communicate with you regarding purchases and any issues that may arise in connection with your purchase. This information includes your "ship to" information and your email address. As a seller on the VAULT Marketplace, we share with buyers information that is reasonably necessary for buyers to communicate with you regarding the purchase and shipment of goods and services purchased from you and any issues that may arise in connection with their purchase. This information includes your seller information provided during your marketplace registration and your email address. In addition, as a seller on the VAULT Marketplace, we share with all visitors and potential buyers on the Site your basic "seller information", seller rating, buyer feedback of you and your seller email address.
Sale of the Company VAULT and its affiliated companies (including without limitation, Buy.com, BuyServices, Yub and BuyMusic) each reserve the right to disclose your Personally Identifiable Information in the event that any such company is sold, in whole or in part, either as an entire corporate entity or through an asset sale that includes a customer information database. This right is reserved whether or not the customer database is sold independently of any continuing operations of such company.
How can you update or correct your Personally Identifiable Information? We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What are your choices regarding collection, use, and distribution of your information?
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Within Buy.com, your information is kept on password protected, limited access servers. Wherever possible and applicable, VAULT servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
A special note about children's privacy You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at VAULTso that we may delete the child's information.
VAULT and third-party use of "cookies" and "action tags." VAULT Cookies: When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to Buy.com. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. Ad Server and Content Server Cookies: We may use an outside ad serving company or content server to display banner advertisements and other information on our site and other sites or to serve promotional emails or personalized on-line ads. As part of their service, they place a separate cookie on your computer. Except for the company that serves our promotional emails and the company that serves personalized on-line ads, VAULT does not provide third-party ad servers with any of your Personally Identifiable Information. VAULT and its third party ad servers do collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which you came, referring site's domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the servers that your computer is logged onto is located, the pages of our site and products that visitors viewed during their visit, where an ad was placed on a specific web site page, the time and date particular ads were served, the area code and zip code associated with your server and whether you responded to a particular ad, and a receipt identifier. Personalized On-line Ad Serving: We may provide the company that serves our personalized on-line ads with your first name and/or with a product group/category (chosen by VAULT based on your personal preferences and/or prior purchase history e.g., apparel, electronics, books etc), which are used to serve you the most relevant personalized on-line ad. The unique identifier included within the cookie placed tells the ad serving company to serve you a personalized on-line ad when you visit the site of a participating web site within the network. The foregoing personally identifying information is not disclosed to the participating web sites. Our third-party ad servers will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but accept as disclosed in this policy we do not disclose to them any Personally Identifiable Information. Image Server Cookies: As part of the ad-serving process, a third party may serve graphics upon our site. In order to customize their service, they may also place a cookie upon your computer. While VAULT does not control their use of that cookie, no Personally Identifiable or individual customers' product information is collected. Website Analysis Agent Cookies: We may use a third party to analyze what our visitors find to be most interesting on our site. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our site, along with other Non-Personally Identifiable Information. Action Tags, Web Beacons and other Data Collection Methods: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by customers who view certain advertisements or other information on our site. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. Our ad server, content servers, affiliate program manager and website analysis agents may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of our site and to provide information about what products are viewed or purchased. Without collecting any personally identifiable information, they use that data to tell us (and other advertisers) which ads are the most effective on particular sites. Our ad server, content server, affiliate program manager and website analysis agents may use an action tag on our basket page, checkout page, and other pages, to keep anonymous track of the number of times that clicking on a banner ad or views other information on our siteresults in a purchase. They also collect the amount of the purchase, order confirmation number, stock keeping unit number, quantity and identity of product purchased. E-mail Distributor's Use of Action Tags: Our third-party e-mail distributor may also use action tags. They may, for example, keep track of when a promotional e-mail is opened and provide VAULT with ongoing aggregated reports of how many customers have responded. We share with them web site usage information about visitors to our web site who have received a promotional e-mail or other targeted promotional campaign. They use the information for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party e-mail distributor note some of the pages you visit on our web site through the use of action tags.
Referring Friends to VAULT
We enable you to refer friends to VAULT. You may be eligible to receive referral credit if someone that you refer to VAULT makes a purchase. If you wish to refer friends, we provide you a unique referral link which you can share directly with others via message from VAULT, e-mail, social media websites, or other communication methods. If someone clicks your link and takes a qualifying action, we may attribute that referral to you for purposes such as awarding you referral credit. We do not collect any Personal or Non-Personal Information about the persons with whom you share your link until the persons click the link and engage directly with VAULT. If a person clicks the link, the VAULT website automatically collects Non-Personal Information, which may include the person's IP address, ISP, and other Non-Personal Information. Personal Information is only collected if the person chooses to sign up and become a member of VAULT.
VAULT's credit for new-member referrals is a rebate paid immediately by VAULT, and not merchants offering products to VAULT members. Referral credits are promotional only, carry no cash value and can only be used for purchases on the VAULT website. New member referral credit expires 90 days from the date it is issued and is not transferrable. In addition to credit for returns, vouchers and gift cards, which never expire, VAULT will also from time to time issue various other credits. VAULT, and not our merchants issue the credit. These other credits carry no cash value and can only be used for purchases on the VAULT website. These credits expire ninety (90) days after issue, and are not transferrable.
VAULT reserved the rights to cancel, change, discontinue and/or revoke this program, terms, conditions and any compensation stated or implied without notice. Expired credits cannot be reactivated.
VAULT's "Invite Friends" program is designed to reward existing members with the opportunity to earn access to special promotions and benefits by referring friends to join VAULT. VAULT, and not brands or retailers who offer their products to our members, issue credit for new member referrals. Existing members are only eligible to earn referral credits after new members they have invited to the VAULT website make at least one completed and shipped purchase within the first 90 days of your invited friends' membership, excluding gift cards or vouchers.
Referral credits granted by any means other than as a result of the initial completed and shipped purchase by a new member introduced for the first time to VAULT by the referring member are in violation of these terms and conditions. You may not use spam or any other method prohibited by law to obtain referral credits, and you agree not to send invitations to join the Site to people who do not know you or are unlikely to recognize you as a known contact. You may not participate in the program if any applicable laws or regulations prohibit doing so. Any referral credits granted in violation of these terms and conditions are null and void and subject to immediate cancellation or termination of all referral credits. We reserve the right to modify or amend these terms and conditions at any time and the methods by which special promotions or benefits are earned.
Contacting VAULT about privacy questions or concerns
Attn: Privacy Compliance Officer
Aliso Viejo, CA 92656